Privacy Policy
SC Badenmob SRL – the operator of the website badenmob.ro – is committed to protecting your privacy. Contact us at online@badenmob.ro if you have any questions or concerns regarding the use of your personal data and we will be happy to assist you.
By using this website and/or our services, you consent to the processing of your personal data as described in this privacy policy.
Definitions
Personal data – any information relating to an identified or identifiable natural person;
Processing – any operation or set of operations which is performed on personal data or sets of personal data;
Data subject – natural persons whose personal data are processed;
Child – a natural person under the age of 18;
Data protection principles
We are committed to following the following principles of protection and processing of personal data:
Processing is lawful, fair, transparent. Our processing activities have lawful grounds. We always consider your rights before processing your personal data. We will provide you with information on the processing upon request;
Processing is limited in purpose. Our processing activities are relevant to the purpose for which the personal data were collected;
Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose;
Processing is unlimited. However, we will not store personal data unless necessary;
We will do our utmost to ensure the accuracy of the data;
We will do our utmost to ensure the integrity and confidentiality of the data.
Rights of data subjects
The data subject has the following rights:
Right to information – which means you need to know whether your personal data is being processed; what data is collected, where it is obtained and why and by whom it is processed.
Right of access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your personal data collected.
Right to update/rectify – meaning you have the right to request rectification or erasure of your personal data that is inaccurate or incomplete.
Right to erasure – meaning you can request that your personal data be erased from our records in certain circumstances.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the processing of your personal data.
Right to object to processing – meaning in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to object to automated processing – meaning you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right can be exercised whenever there is a result of profiling that produces legal effects that affect you or significantly affect you.
Right to data portability – you have the right to obtain your personal data in a suitable format or, where possible, as a direct transfer from one processor to another.
Right to lodge a complaint – if we refuse your request under the Access Rights, we will provide you with a reason for doing so. If you are not satisfied with the way your request has been handled, please contact us.
Right to assistance from a supervisory authority – which means that you have the right to assistance from a supervisory authority and the right to other remedies, such as seeking damages in court.
Right to withdraw consent – you have the right to withdraw any consent given to the processing of your personal data.
What personal data do we collect
Personal data is collected through contact forms on all pages of the site.
These are: name, surname, e-mail address, telephone number, as well as other personal data necessary to carry out the activity for which you have consented to be processed.
How we use your personal data
We use your personal data for:
management of commercial relations, in order to conclude service contracts;
fulfillment of an obligation in accordance with the law or the contract;
in internal company reports and statistics
Based on the conclusion of a contract or the fulfillment of contractual obligations, we will process your personal data for the following purposes:
to identify you;
to provide you with a service or to offer you a product;
in order to communicate with you either for sales or billing purposes;
in internal company reports and statistics.
With your consent, we will process your personal data for the following purposes:
to send you newsletters and/or offers in various marketing campaigns;
for other purposes for which we have requested your consent;
Request for feedback after delivery
After an order placed on http://www.badenmob.ro is delivered to you, you may receive, approximately 2 days after delivery, a single email asking you to give us a rating from 1 to 5 for your experience with BadenMob.
For this email, we only use your email address and order data (order number and products ordered). The basis is our legitimate interest in finding out if you are satisfied and to improve our products and services (art. 6 para. (1) let. f) of Regulation (EU) 2016/679). The email does not contain offers or advertising.
If you leave us a message through the form to which the email leads, we keep the rating, the message and, if you fill it out, the phone number, in order to be able to contact you regarding the reported issues.
We process your personal data to fulfill our legal obligations and/or to use your personal data for the options provided by law. We save your information for as long as necessary for accounting purposes or other obligations arising from legal deadlines, or until you expressly request the deletion of this data.
You can object to these emails at any time, free of charge, via the "Unsubscribe" link at the bottom of each message or by writing to us at sesizari@badenmob.ro. After unsubscribing, you will no longer receive requests for opinions. Emails related to your orders (confirmation, shipping, billing) continue as normal.
We process your personal data to fulfill obligations arising from law and/or to use your personal data for the options provided by law. We save information about you as long as necessary for accounting purposes or other obligations arising from legal deadlines, or until you expressly request the deletion of this data.
We process personal data until we receive a request to this effect from you. We will inform you of any further processing and purposes.
Who else has access to personal data
We will not disclose your personal data to third parties or public institutions unless we are legally obliged to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal grounds for this.
How we ensure the security of your data
We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best, we cannot guarantee the security of information. However, we are committed to notifying the competent authorities of data protection breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist the authorities in the event of breaches.
Technology
SC Badenmob SRL regularly updates all software applications used to defend against known attack surfaces, at all levels (means used by colleagues, server operating systems, virtualization layer, guest operating system, application).
We apply a redundant and scalable infrastructure that has no point of failure that would cause service interruption.
Automatic and encrypted backups of data are performed daily and are ported to another data center to ensure data recovery in the event of an emergency.
We follow industry-standard solutions, such as the Open Web Application Security Project (OWASP) and the Cloud Security Alliance Cloud Controls Matrix (CCM).
Protection against access
Physical access to the infrastructure is extremely limited. In all cases, appropriate identification is required.
Network security
Data storage servers are separated from the outside by multi-level firewalls. Only servers dedicated to load balancing have an internet connection. Application and data storage servers operate on separate internal networks, the connection between them is ensured by an intermediate load balancing firewall.
Clear data/test/integration test/development environments operate on different networks.
Stored data is protected by alarms against intrusion and phishing attacks. Unused services, protocols and software will be removed. All our software operates from minimal bases, installing only the necessary software. The efficiency of internal procedures and rules is controlled by external security audits.
Minors Policy
We do not knowingly intend to collect information from minors. We do not target minors as potential beneficiaries of our services.
Cookies and other technologies we use
We use cookies and/or similar technologies to analyze user behavior, administer the site, and collect information about them. This is done to personalize and improve your experience with us.
A cookie is a text file stored on your computer. Cookies store information that is used to help sites work better. Only we can access the cookies set by our site. You can control cookies at the browser level. Choosing to disable cookies may prevent you from using certain features.
We use cookies for the following purposes:
Necessary cookies – these cookies are necessary for you to be able to use some important features on our site, such as logging in. These cookies do not collect personal information;
Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables more personalized features. For example, they may remember your name and email address in contact forms so that you do not have to re-enter this information the next time you send a message;
Analytics cookies – these cookies are used to track the use and performance of our website and services.
You can remove cookies stored on your computer through your browser settings. Alternatively, you can control certain third-party cookies using a privacy-enhancing platform, such as https://optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic to our website. Google has its own privacy policy, which you can view here. If you wish to opt out of being tracked by Google Analytics, please visit the Google Analytics opt-out page.
Contact information
SC Badenmob SRL
Email: online@badenmob.ro
Supervisory Authority
National Supervisory Authority for Personal Data Processing
Website: http://www.dataprotection.ro/
Email: anspdcp@dataprotection.ro
Phone: +40 21 252 5599
Last updated: 14-10-2026