The company that manages the online store www.badenmob.ro, is  SC BADENMOB SRL, registered at the Trade Register with no. J09/851/2004 and having the Unique Registration Code: RO 16861384, with registered office in Brăila, Str. Siriu nr. 9, working point DN 21, Km 10, Platforma Industrială Chișcani, Brăila County, Chișcani Town.

Authorizations:
1. Authorization of operation nr. 55/2024 issued by Chișcani City Hall.
2. Environmental Authorization no. 24/2024 issued by the Environmental Protection Agency of Brăila.

Using this online store implies acceptance of the Terms and Conditions below. We recommend that you read them carefully.
Badenmob SRL assumes the right to modify these provisions without prior notice. The most recent version can be found by accessing the "Terms and Conditions" page in the footer of the online store pages.

Copyright
The entire content of this website: images, text, graphics, symbols, web graphics, scripts, programs and other data are the property of Badenmob SRL and are protected by copyright law and by intellectual and industrial property laws. The use without the written consent of Badenmob SRL of any of the elements listed above is punishable under the laws in force.

Access to information in the online store
All users are guaranteed limited access, for personal interest, on the online store www.badenmob.ro and does not grant them the right to download or modify the online shop in whole or in part, to reproduce the online shop in whole or in part, to copy, sell/ resell or exploit the online shop in any other manner for commercial purposes or contrary to the interests of the company without the prior written consent of the company.

Limitation of liability for products and services
The company cannot guarantee the availability in stock of all products presented and does not assume liability for the erroneous display of information on the availability in stock of products. It reserves the right to change the technical specifications of products without prior notice.

Limitation of Liability for Prices
We reserve the right to change, without prior notice, any of the prices of the products, as well as to remove some products, replace them or introduce new ones. The prices shown include VAT (19%), but not delivery charges, which are quoted separately.

Limitation of liability for delivery
Delivery of the products is made anywhere in Romania, within a maximum of 21 working days from the moment of order confirmation. Exception are cases of force majeure (calamities, natural disasters, impassable roads, accidents, etc.).

We reserve the right to delay or cancel deliveries of ordered products if they can not be honored for reasons beyond our control which include: fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots, civil disturbances or other impediments of force majeure, according to the customs of Romanian law.

If the customer is not found at the address mentioned, within the mutually agreed time, the representative of the courier company will return once again. If he/she is still unable to make the delivery, he/she will re-establish contact with us and the order will be cancelled and the product returned to our premises, the customer will have to bear the costs of a new delivery, regardless of the value of the ordered products.

Limitation of liability for payment
Payment of the ordered products can be made in advance, by bank transfer or by direct payment by card, through specialized online payment management services or by cash on delivery of the products. Products ordered must be paid for in full; otherwise, delivery will not be made.

Limitation of liability for product warranty
Products purchased through this online store benefit from the warranty practiced by the supplier of each brand, in compliance with the legal provisions in force. Thus, each product will be accompanied by the manufacturer's warranty certificate (the certificate can also be found in this section), which directly or through its representatives provides service for the product.

All products are sent with the parcel unpacking on delivery and with insurance provided by the carrier/ courier. Any complaints of defects such as broken ceramics, broken glass or mirror, chipboard or MDF pieces that show dents, must be reported in the presence of the courier and a Record of Damage must be made. In the absence of the Minutes, Badenmob assumes no responsibility for these defects.

Limitation of responsibility for user comments
Users who visit the online shop www.badenmob.ro may make comments on the online shop and the products it offers, which may be published on the online shop after prior approval by the administrator. We reserve the right not to publish on the online store comments with illegal, obscene, threatening, defamatory content, which in any way disturb the privacy of others, infringe intellectual property rights, contain viruses, texts targeting various promotional campaigns, chain letters, mass mailings or any other form of spam.

SC Badenmob SRL shall not be liable nor may be obligated to pay any compensation for any form of damage caused by such comments or communications. In case of sending materials/documents, other than those related to the process of buying/selling products, it is considered that the user grants SC Badenmob SRL  the non-exclusive, unlimited, free, irrevocable and retransferable right to use, reproduce, modify, adapt, publish, translate, as well as the right to distribute them anywhere in the world, by any means. The User warrants that he/she has all rights to the content that he/she submits for publication on the online store, by any means whatsoever, in such a way that, by using this content, he/she does not cause any harm to any person. SC Badenmob SRL assumes no responsibility for any possible damage caused by the use of the content of these comments by the users of the online shop, they are provided under the same limitation of liability as the rest of the content on the online shop.

Limitation of liability for links to other online shops, server, browser
The online shop www.badenmob.ro is hosted by the servers of a third party company. SC Badenmob SRL will not be held responsible for any errors that may occur on the online store regardless of the reasons for their occurrence, including changes to the online store, settings or updates. SC Badenmob SRL will not be held responsible for errors occurring due to the use of certain navigation programs (browser) to visit the online store www.badenmob.ro

Right to return products
In accordance with the Emergency Ordinance no. 34/2014 on consumer rights in distance contracts, the Customer has the right  to withdraw from this contract, without having to justify the withdrawal decision and without incurring any costs other than those provided for in art. 13 paragraph (3) and art.14 of the O.U.G No. 34/2014, within 14 days from the day on which he/she takes physical possession of the product.

The Customer has the right to notify in writing that he/she is withdrawing from the purchase, without penalty and without giving any reason, within 14 working days of receipt of the product. The notification shall be made to the following e-mail address: silviu@badenmob.ro.

The product may be returned within this period, only in its original packaging, with all accessories and without showing any sign of damage or wear, the customer bearing the shipping costs according to Romanian laws.

If the product is returned in a condition in which it can no longer be sold as new, a fee will be charged to restore the product to its original condition (if possible) or to cover the price difference resulting from selling the product as second-hand or, at the customer's option, we will reship the product at the customer's expense.All transportation costs are borne by the customer.

Protection of personal data
SC Badenmob SRL respects the privacy and security of personal data processing of each person who visits or orders products on this site being registered under No. 12482 with the National Supervisory Authority for the Processing of Personal Data. In accordance with the requirements of Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented and Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, SC Badenmob SRL & nbsp; will manage in secure conditions and only for the specified purposes, the personal data you provide us about you, a member of your family or another person.

The purpose of data collection is: the inclusion of such data in tax documents issued by the company according to the law and informing you. You are obliged to provide the data, which is necessary in order to be able to contact you, to issue transaction documents and to deliver your order. Your refusal will result in the impossibility to process orders placed with the www.badenmob.ro shop. The recorded information is intended for use by SC Badenmob SRL and is communicated (partially) only to the following recipients:

• The express courier company delivering the products

• The company providing the service, in the case of products requiring installation / intervention within the warranty period at home and

• Banking or financial institutions, in the case of card payments (online or directly in the showroom).

If you wish to receive information about products, services, events, etc. offered by our company, it is necessary to tick the newsletter subscription box in your account on www.badenmob.ro. If you subsequently wish to unsubscribe from receiving communications from us, please unsubscribe using the unsubscribe link in each newsletter.

In accordance with Law no. 677/2001, you have the right of access, the right to intervene on your data, the right not to be subject to an individual decision and the right to take legal action. You also have the right to object to the processing of personal data concerning you and to request the erasure of data. In order to exercise these rights, you can address a written, dated and signed request to the company's address or e-mail address, which can be found on the contact page. However, it should be noted that, in accordance with the provisions of the legislation in force, your personal data cannot be erased from the financial, fiscal and management documents issued by the company, as these processing operations are mandatory and Law no. 677/2001 provides for the exemption of the right to object in this case. If some of the data about you are incorrect, please inform us as soon as possible.

Personal data security
Your personal data will be used by SC Badenmob SRl only for the stated purpose of this website, in accordance with the legal provisions.

The information in the order form will be used to send order confirmations, possible promotions, periodical newsletters, etc. SC Badenmob SRL undertakes not to make public or sell databases containing information relating to personal data.

Personal data may be transmitted to authorities entitled to verify commercial transactions, only upon their justified request.

Information security
The level of security of transactions, purchase sessions and personal data input is in accordance with the requirements of this industry worldwide. This store uses security measures against loss, alteration or misuse of information under our control by securing the platform with Cross-Site Scripting.

SC Badenmob SRL does not, however, assume responsibility for loss of information caused by bugs, hacking attacks or errors in the software with which the store is designed and hosted.

Promotions and contests
SC Badenmob SRL sets the rules of the promotions and contests that it organizes. These regulations are made known to potential participants through its own online store or by messages using electronic mail. Only those orders that comply strictly with the rules displayed on the website benefit from the promotions. Also, the promotions apply only to orders that are registered by the company during the period of time in which the promotion is valid and only within the limit of available stock. SC Badenmob SRL does not guarantee stock availability of products for the promotion and may discontinue or cancel it at any time without prior notice.

Litigation and Final Provisions
Any other issues arising from the products and services presented on www.badenmob.ro or the information presented on this online store and which is not already dealt with by any article herein, will be solved amicably within 30 working days from the date of the written notification of the problems by the user. In the event of failure to settle the conflict amicably, the Romanian courts of the seller's headquarters shall have jurisdiction.

The Customer fully assumes these risks once he/she agrees to this Customer Contract.

Product Warranty
Products are covered by warranty only if accompanied by the documents attesting to the purchase and the following warranty certificate:
SC Badenmob SRL
Brăila, Str. Siriu nr. 9
Tel: +40 753 151 890

• Certificate of guarantee

• Declaration of conformity

• Article: Bathroom furniture and mirrors, Kitchen furniture Badenmob

• Warranty term: 2 years (from the date of delivery)

Every component with manufacturing or material defects will be repaired or exchanged free of charge according to the law O.G. no. 21/1992 plus O. G. no. 140/2021. Exchanged items become our property.

No warranty is given for faults caused by:

• Incorrect assembly

• Assembly by the buyer or unqualified personnel

• Natural calamities

• Inadequate maintenance

• Expanding parts

• Negligence in the periodic checking of plumbing

• Abnormal wear

• Damage such as scratches, dents or breakage of component parts

• Change in the condition of the product due to cutting or cutting after purchase

• Creases in the mains supply

The LED strip or bulbs are consumables and are not covered by warranty.

Please check the product carefully before purchase (in case of online trade, before taking the order, with package check upon opening), as items showing signs of knocks or dents will not be exchanged.

After each use please wipe the furniture of excess water with a soft cloth and do not allow water droplets to remain on the furniture. Do not use chemicals (acetone, thinner, detergents) for wiping. Ventilate the room if there is steam. No warranty for products with rust marks.

Do not start assembly until you have checked that you have all the components according to the assembly instructions, the lack of any component must be reported before starting assembly. If you damage the parts during assembly, the option of return will be made at the cost of bringing the product into conformity.

For warranty, repair or replacement, please bring the product to the authorized service SC Badenmon SRL in:
Jud. Brăila, Loc. Chișcani, Platforma Industrială Combinat, România
Tel. +40 753 151 890.

In case of non-conformity of the goods, the affected parts will be replaced, free of charge, as appropriate. The average repair time is 15 days. The time the product is in service extends the duration of the warranty. If the non-conformity is remedied by replacement, for goods replacing non-conforming goods, the time period provided in the commercial durability warranty shall start to run from the date of replacement. The average lifetime is 5 years.

Manufacturer: SC Badenmob SRL

Note: I have received the furniture in good condition, accompanied by this warranty certificate and the invoice or tax receipt (no warranty without original invoice and tax receipt). For online trade, the warranty certificate is valid without the signature of the Buyer or Seller.
Buyer's signature

Seller's signature
We, SC Badenmob SRL Brăila, declare on our own responsibility that the bathroom furniture is in accordance with the following standards or normative acts: STAS 770-91 and STAS 5223-93. In OUG 140/2021 the following rights are specified:

Corrective measures in case of non-conformity
(1) In case of non-conformity, the consumer has the right to have the goods brought into conformity, to benefit from a proportional reduction in price or to obtain termination of the contract under the conditions set out in this article.

(2) In order to bring the goods into conformity, the consumer may choose between repair or replacement, unless the remedy chosen would be impossible or, compared with the other available remedy, would impose disproportionate costs on the seller, taking into account all the circumstances, including the following:

a) the value of the goods in the absence of the nonconformity;

b) the seriousness of the nonconformity; or

c) whether the alternative remedy could be performed without significant inconvenience to the consumer.

(3) The seller may refuse to bring the goods into conformity if repair or replacement is impossible or would impose costs on him which would be disproportionate, taking into account all the circumstances, including those set out in paragraph. (2) lit. a) and b).

(4) The consumer is entitled either to obtain a proportionate reduction of the price in accordance with Article 13 or to have the sales contract terminated in accordance with Article 14, in any of the following cases:

a) the seller has not completed the repair or replacement or, where applicable, has not completed the repair or replacement in accordance with Article 12, para. (2)-(4) or the seller has refused to bring the goods into conformity in accordance with the provisions para. (3);

(5) The consumer is not entitled to have the contract terminated if the lack of conformity is minor. The burden of proof as to the minor nature of the lack of conformity shall lie with the seller.

(6) The consumer shall have the right to suspend payment of an outstanding part of the price of the goods or part thereof until the seller has fulfilled his obligations under this Emergency Ordinance.

(7) Consumers may opt for a particular corrective measure if the non-conformity of the goods is found shortly after delivery, not exceeding 30 calendar days.

(8) After the expiry of the period provided for in Art. 9 para. (1), consumers may claim the repair or replacement of goods which cannot be used for the purpose for which they were made as a result of hidden defects occurring within the average period of use, under the conditions provided by law.